About this role
Role Overview
- Travel to customer sites to perform preventive maintenance and emergency service
- Performs new machine installation, commissioning and customer training
- Ability to troubleshoot mechanical issues and communicate effectively with customers
- Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
- Acts in a professional, courteous and business-like manner to enhance the company in the market place
Requirements
- A minimum of a High School education is required
- A minimum of 5 years working with mechanical equipment
- Extensive Travel, up to 75%
- Ability to work up to 12 hours at times
- Availability for occasional weekend work
- Understanding of Hand Tools and mechanical techniques
- Computer Literate
- Some technical writing skills
- Ability to read Schematics, Diagrams and Technical manuals
- Must be able to function well, in an unsupervised position
- Must have a valid driver license
- Must be able to discuss technically complex issues with non-technical persons
- Good organizational skills, particularly on site, are critical.
Benefits
- Medical, dental, and vision coverage begins on your first day
- Enjoy 12 paid holidays, including a flexible floating holiday
- 136 hours of PTO to relax or explore
- A 7% 401(k) employer match helps grow your retirement savings faster
- Tuition reimbursement to further your education or skillset
- Wellness incentive program rewards healthy habits
- Access to a confidential Employee Assistance Program for personal or professional guidance
- Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses.