Work with dedicated long-term e-commerce clients to identify growth opportunities, improve performance outcomes, and support the delivery team (project managers and content creators) with strategic input on ongoing projects
Develop email & omnichannel strategies (Email, SMS, Push) aligned with customer lifecycle models, including strategic content planning based on creative, performance-driven tactics
Conduct audits for new incoming clients, including channel performance analysis, customer journey observations, revenue optimization recommendations, and prioritized action plans
Work closely with the team to ensure operational efficiency across client projects while contributing insights that help refine existing processes and methodologies
Leverage data and analytics to monitor performance, uncover trends, and recommend actionable experiments and improvements for customer retention
Support Omnisend-related account growth initiatives, including consulting and customer
centric program recommendations
Stay up to date with market trends in email, retention, and emerging growth/engagement channels, translating them into actionable insights for clients and team members
Requirements
At least 2 years of experience in Email Marketing, working with multiple e-commerce brands
Demonstrated ability to develop performance-oriented strategies and audits
Strategic and analytic data-driven mindset to initiate improvements and optimize ongoing projects
Experience with Omnisend, Klaviyo, or other Email Marketing platforms for e-commerce
Ability to manage multiple projects in a fast-paced environment with ownership and accountability
Extreme attention to detail and problem-solving
Willingness to continuously learn and improve both personal and client performance
Fluency in Lithuanian and English
Benefits
Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
Flexible working hours
Unlimited WFH (work from home) policy
Extra vacation days: 2 after working at NFQ for two years and 4 after four years on our team
Bonus for referrals
For those who dream of traveling: WFA (work from anywhere) possibilities in NFQ