Implements, optimizes, and recommends improvements to Crossover’s standards of care and operations workflows
Leads and collaborates with the care team in providing appropriate/integrated care plans
Partners alongside a lead nurse and administrator to run the practice
Develops clinical programs, coordinating with Crossover Medical Group (MG) and program leaders
Develops and implements annual clinic goals and operating plans in partnership with the Triad and MG leadership
Identifies and recommends account growth ideas
Co-leads daily huddles agendas and ensures communication is shared/cascaded across the care team
Leads the practice in achieving quality goals and metrics and implementing quality assurance programs
Ensures compliance with all policies (quality, privacy, etc.), procedures, and protocols of the practice

Valid, state-issued medical license in good standing
A minimum of 7 years professional post-residency experience in direct patient care
Board certification in a primary care specialty
Knowledge of managed healthcare systems, medical quality assurance and quality improvement, and risk management, preferred
Experience and demonstrated ability to assess clinical needs and work in an integrated, holistic approach to care, including case management, disease management and/or population health programs
Demonstrated ability to work collaboratively internally and externally with matrixed care teams
Minimum 5 years experience in staffing, coaching, and developing a team
Strong interpersonal and communication skills
Strategic thinker focused on innovative care models
Self-assured yet humble, results-oriented, and flexible to adapt as needed.

Medical Director

Key skills