About this role
Role Overview
- Extensive Travel to customer sites for up to first 6
- 8 months requiring 40-80% travel commitment
- Coordinate travel logistics, including car rental, flight and hotel accommodations
- Successfully complete 100+ armis installations within the first 6
- 8 months
- Communicate project progress
- Perform technical activities and tasks alongside T.CSM's to Armis customer base throughout the deployment process.
- Perform network engineering and security-related tasks on multiple sites and deployment efforts globally (remote)
- Provide supplemental coverage to the T.CSM's processes and tasks where applicable according to the ACE’s area of proficiency
- Collaborate with different teams to promote success, scalability, and efficiency.
- Assist in Troubleshooting Armis Integrations and Network Connectivity
- Demonstrate the ability to dive deep into security topics and tools
- Utilize ticketing system to log, track, and manage ACE support requests
Requirements
- B.S. in IT, IS CS, MIS, or Associates equivalent work experience
- 2+ years experience in a small to enterprise-sized solutions service delivery capacity
- 40-80% travel for the first 6
- 8 months
- Strong willingness to learn, grow, and adapt to new challenges
Benefits
- Comprehensive health benefits
- Discretionary time off
- Paid holidays including monthly me days
- Highly inclusive and diverse workplace