Director of Clinical Practice – Performance

Role Overview

• Build Scalable Clinical Infrastructure
• Develop and operationalize condition-specific SOPs (ADHD, anxiety, depression, PTSD, medical weight loss)
• Establish structured prescribing frameworks, titration pathways, and monitoring standards
• Define inclusion/exclusion criteria and clinical guardrails
• Reduce variability across providers and service lines
• Own Quality & Provider Performance
• Design and lead structured chart audit programs and peer review systems
• Monitor prescribing patterns and documentation quality
• Define measurable clinical KPIs and maintain performance dashboards
• Lead remediation processes and performance improvement plans when needed
• Escalate complex or high-risk cases to the CMO
• Strengthen Documentation & Compliance Systems
• Standardize EMR templates and intake/follow-up workflows
• Embed structured documentation fields to improve defensibility and audit readiness
• Operationalize stimulant safeguards and GLP-1 safety monitoring protocols
• Establish adverse event review and escalation pathways
• Partner Cross-Functionally
• Collaborate with Product & Engineering to translate SOPs into scalable workflows
• Review AI-assisted documentation tools and establish guardrails
• Validate clinical accuracy of patient-facing and marketing materials
• Ensure operational alignment between growth initiatives and clinical safety
• Clinical Practice (10–20%)
• Maintain a limited patient panel within core service lines
• Model SOP adherence and documentation standards
• Identify workflow friction and system improvement opportunities

Requirements

• Required Board-Certified Psychiatric Nurse Practitioner (PMHNP-BC)
• 5+ years psychiatric clinical experience
• Strong experience with stimulant prescribing and/or medical weight loss management
• Experience in telehealth or multi-state practice preferred
• Experience building SOPs, quality systems, or provider performance programs
• Comfortable enforcing standards and leading remediation conversations

Benefits

• Competitive compensation and equity aligned with impact