Technical Services Analyst – Tires

Role Overview

• Deliver excellent customer service, exceeding expectations and providing a positive experience.
• Make our customers smile and feel motivated to continue with us.
• Perform technical analysis of our products when customer inquiries arise, ensuring accuracy.
• Capture the voice of the customer through market research.
• Participate in cross-departmental discussions and lead product verification activities for reported complaints.
• Conduct field visits to distributors and end customers to collect information.
• Produce technical materials and deliver internal and customer training.

Requirements

• Bachelor's degree in Engineering – preferably Mechanical or Automotive;
• Intermediate English proficiency;
• Advanced MS Office skills;
• Strong knowledge of statistics, quality tools, and comfort with calculations and estimations;
• Technical knowledge of tires is a plus.

Benefits

• Salary (CLT employment contract)
• Meal voucher
• Food/grocery allowance
• Health insurance covering legal dependents
• Dental plan
• Life insurance
• Performance-based bonus (PPR) subject to meeting internal targets
• Partnerships with educational institutions and language schools
• Opportunity to learn a new culture
• Opportunity to work for one of the world's oldest companies with innovative products.