Define and maintain the enterprise architecture and future-state roadmap for the ServiceNow IRM platform.
Serve as the architectural authority for IRM design decisions.
Translate regulatory, risk, audit, and business requirements into actionable ServiceNow IRM designs and patterns.
Advise senior leaders and stakeholders on platform capabilities, architectural trade-offs, and best practices.
Lead the design and implementation of complex ServiceNow IRM solutions, including scoped applications, workflows, data models, and reporting.
Configure and enhance control frameworks, attestations, evidence collection, risk assessments, and issue remediation workflows.
Drive adoption of out-of-the-box IRM capabilities while defining when custom solutions are appropriate.
Design and implement enterprise integrations between ServiceNow IRM and external systems.

5+ years of IT experience with GRC focus
5+ years of experience as a Solution Architect or Lead Architect for enterprise-scale ServiceNow implementations.
5+ years of hands-on ServiceNow IRM/GRC experience
Deep expertise in ServiceNow IRM modules, including Policy & Compliance, Risk Management, Audit Management, Issues Management, and Platform Analytics.
Strong understanding of risk, compliance, and control frameworks (e.g., NIST, ISO, SOX, CMMC).
Demonstrated experience designing enterprise integrations using REST/SOAP APIs, MID Server, ETL, or iPaaS.
Strong knowledge of ServiceNow data models, CMDB concepts, reporting, and platform performance best practices.
Excellent stakeholder management, communication, and influence skills, including engagement at Director and VP levels.

Senior/Lead ServiceNow IRM Solution Architect

Key skills