Key skills
AWSAzureBigQueryCloudGoogle Cloud PlatformServiceNowMLGenAIClaudeAgenticData LakeSnowflakeDatabricksGCPGoogle CloudAzure DevOpsPostmanGitHubGitLabSaaSSalesforceCRMJiraCommunicationCollaborationCustomer SuccessSales
About this role
Role Overview
- Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
- Partner with Account Executives to understand use cases, uncover pain points, and design tailored solutions.
- Deliver engaging product demos, PoCs, and proofs of concept that showcase DevRev’s differentiators and business impact.
- Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
- Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
- Translate business challenges into DevRev-aligned architectures and scalable solutions.
- Support customization, integrations, and configurations in collaboration with Product and Engineering.
- Provide early-stage onboarding support and issue resolution when needed.
- Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
- Train sales teams on product updates, technical capabilities, and competitive positioning.
- Develop technical playbooks, demo assets, guides, and case studies.
- Monitor competitor offerings and share insights to influence strategy.
- Mentor peers and foster a culture of collaboration and learning.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of experience in B2B SaaS Sales/Solution Engineering focused on Enterprise accounts
- Proven track record delivering demos, workshops, technical proposals, and proofs of value.
- Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC).
- Strong discovery and consultative selling mindset.
- Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.
- Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
- Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
- Familiarity with major cloud platforms (AWS, Azure, GCP) and networking concepts
- Experience building with generative code solutions (Cursor, Claude Code, Augment Code, etc.)
- Experience and understanding of LLMs/GenAI models, ML, and applied agentic solutions
- Willingness to travel up to 50% as needed.
- Ecosystem Experience. DevRev is deeply integrated into a wide ecosystem of enterprise solutions. Successful candidates will have experience administering and using at least 3 of the following:
- CRM: Salesforce Sales Cloud, HubSpot, Zoho, Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, Microsoft Dynamics, Monday
- Service Desk: ServiceNow, Freshservice, Jira Service Management
- DevOps: Jira, Linear, GitHub, GitLab, Azure DevOps
- Documentation: SharePoint, OneDrive, Notion, Google Drive
- Data Lake/Data Warehouse: Snowflake, BigQuery, Databricks
Tech Stack
- AWS
- Azure
- BigQuery
- Cloud
- Google Cloud Platform
- ServiceNow
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities