Key skills
Project ManagementCommunicationSales
About this role
Role Overview
- Supporting discovery workshops by documenting client requirements, business processes, and agreed outcomes
- Assisting with the creation, maintenance, and delivery of requirements specifications and final specification documents for client review and approval
- Supporting client interactions during and after Discovery workshops, under the guidance of senior team members
- Assisting with the configuration of Equinox Law Firm + in line with approved specifications
- Working with Project Managers to support delivery timelines and implementation activities
- Collaborating with product, sales, and delivery teams to support successful client outcomes
- Supporting pre-sales activities through preparation of documentation and demo materials, and solution materials, under the guidance of senior team members
- Assisting in the preparation of Statements of Work and delivery documentation
- Performing quality assurance testing and validation activities to support successful implementations
- Supporting client training sessions and assisting with the preparation of training materials
Requirements
- Bachelor’s degree in computer science, engineering, business systems, or a related field, or equivalent experience
- 1–3 years’ experience in a Business Analyst, systems onboarding, or software implementation role
- Exposure to IP Management Systems, or ability to learn them quickly
- Good analytical skills and exceptional attention to detail
- Comfortable working collaboratively in a delivery team
- Exposure to project management tools and techniques
- Comfortable supporting client interactions alongside senior team members
- Can adjust to new challenges and changes in project requirements swiftly
- Ability to communicate technical concepts clearly with guidance from senior team members
- Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint)
- Ability to learn complex systems and business processes quickly, and contribute to the definition and documentation of solutions under the guidance of senior team members
- Strong written and verbal communication skills
Benefits
- Flexible working hours, hybrid office/home working
- 25 days annual leave that increases with length of service
- Company pension contribution, regular salary reviews plus training and development opportunities
- Health and wellbeing support including health cash plan, employee assistance counselling and a monthly wellbeing lottery
- Financial support for feel-good activities like gym memberships, arts & craft courses, dance lessons and more
- Tech scheme to help you save money on tech and spread the cost
- Cycle scheme, bike storage & showers, plus free onsite parking & good public transport links