Business Analyst III

Role Overview

• Gather, analyze, and document user requirements, business processes, and system issues to support automation initiatives and improvements to existing applications.
• Elicit and document business needs for new system development and translate requirements into well‑defined user stories.
• Create comprehensive user stories, define clear acceptance criteria, and conduct manual testing, including mobile application testing.
• Develop wireframes to support intuitive, user‑centered design.
• Collaborate closely with stakeholders to validate requirements and gather feedback on solutions.
• Participate in or lead Agile ceremonies, including backlog refinement, sprint planning, daily standups, and retrospectives.
• Provide guidance to development teams by answering questions on user stories and serving as the interface between the developers and stakeholders.
• Perform quality assurance (QA) reviews of user stories to ensure acceptance criteria, non‑functional requirements, and overall readiness are fully met.
• Coordinate and guide User Acceptance Testing (UAT) activities with business stakeholders, ensuring timely sign‑off and documenting additional work items for backlog consideration.
• Identify opportunities for process improvement and automation and assist in preparing proposals for new system enhancements.
• Provide consultation on application analysis, troubleshoot system issues, and recommend effective solutions.
• Adhere to all TDA policies and procedures.
• Other duties as assigned.

Requirements

• 8 years of experience with Agile methodologies, user story creation, working as part of an Agile team as a Business Analyst, participating in all Agile ceremonies, and leading refinement, Sprint Planning, Daily Standup, and Retrospective sessions.
• 8 years of experience using Azure Dev Ops, Jira, or similar.
• 8 years of working in highly complex (senior level) business analysis work.
• 8 years of performing quality assurance (QA) reviews of user stories to ensure acceptance criteria, non-functional requirements, and overall readiness are fully met.
• 8 years of coordinating and guiding User Acceptance Testing (UAT) activities with business stakeholders, ensuring timely sign off and documenting additional work items for backlog consideration.
• 8 years of experience identifying opportunities to improve business processes through automation and help prepare proposals to develop new systems.
• 8 years of consulting on the analysis of an application, troubleshoots system problems, and implements solutions.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written.
• Analyzing and interpreting raw data.
• Requirements gathering and documentation.
• Business process improvement and system design.
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Tech Stack

• Azure

Benefits

• Medical, Dental and Vision Insurance
• Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off