Lead OCM workstreams for large, complex Copilot deployments across Federal organizations.
Develop full scale rollout strategies with clear phases, milestones, and adoption schedules for all levels (executives, managers, end users, champions, and technical teams).
Build and deploy structured implementation plans that include: Stakeholder analysis and readiness assessments like persona and use-cases; Communication sequencing and messaging frameworks; Multi‑tiered training waves; Champion programs launch and sustainment; Measurement and change‑reinforcement activities
Identify high value use cases, address end user concerns, and guide Federal organizations through behavioral and workflow changes.
Provide or create repeatable process to manage the discovery process including workshops, interviews, surveys, and focus groups to understand organizational culture and readiness using PROSCI and ADKAR principles
Develop and deliver enterprise communications, training materials, and mission aligned adoption content.
Drive coordinated change activities during each rollout phase (pilot, early adopter, broad deployment, sustainment).
Track adoption metrics and adjust plans based on data and user feedback.
Apply deep knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Power Platform) and Microsoft Copilot best practices.
Provide leadership and guidance to stakeholders and team members ensuring that successful technical deployment and change activities remain aligned

5+ years leading enterprise OCM or digital transformation efforts associated with the Microsoft 365 technology suite, ideally within Federal agencies or government organizations.
Proven experience delivering large scale, enterprise-wide rollout programs with structured change plans, timelines, and measurement frameworks ideally with Microsoft Copilot
Knowledge and artifacts that will support common challenges, best practices, and adoption strategies in a Federal enterprise environment.
PROSCI certification and Experience conducting user research and post implementation assessments.
Previous team leadership experience and the ability to drive to successful project completion within timelines and budgets to client expectations
Excellent communication, facilitation, and stakeholder engagement skills that thrive in fast paced, complex, and mission driven environments.
Ability to work onsite in the DC Metro Area as needed.
Examples of previous work, archives or presentations directly related will be requested.

Organizational Change Management Program Manager

Key skills