Implement and deploy complex robotic order fulfillment solutions at customer sites, including the installation and integration of robotic hardware, software, and supporting server infrastructure.
Create and configure SLAM-based maps of warehouse fulfillment centers using AutoCAD or similar CAD software, ensuring accurate representation of the operational environment.
Manage onsite customer relationships, coordinating effectively with both internal teams and external stakeholders to ensure alignment and project success.
Assist with infrastructure setup, robot and software configuration, and provide support during the initial system deployment phase.
Provide on-site customer support following system installation to ensure smooth operation and address any initial issues or adjustments.
Perform other duties as required.

Bachelor’s degree in Robotics Engineering, Computer Science, Engineering, or related technical field.
1+ years of experience working with Autonomous Mobile Robots (AMRs), with demonstrated expertise in deploying warehouse software or logistics systems.
Must hold a valid passport and the ability to travel throughout the U.S., Canada, and Mexico as needed to support deployments and customer engagements.
Strong experience with Linux or Unix systems, ROS (Robot Operating System), and SLAM-based navigation.
Deep familiarity in warehouse/fulfillment center mapping.
Technical knowledge of IT or complex professional systems deployment.
Ability to lift, pull, and push up to 50lbs.
Self-motivated and able to solve problems independently and in customer settings.
Demonstrated proficiency in Spanish (written and verbal) required to effectively communicate with Spanish-speaking clients and team members.
Excellent written and verbal English communication skills, with the ability to effectively engage with internal and external stakeholders at all levels of the organization.

Deployment Engineer

Key skills