Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community.
Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, update documentation and author technical guides in service of customers.
Regularly meet or follow-up with LiveKit customers to ensure their continued success on the platform.
Collaborate closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations.

You are an engineer.
You don't mind reading more code than you write.
You're a natural teacher.
You find joy in helping others learn and succeed.
You can break down complex concepts in a way that's easily understood by others.
You have excellent spoken and written English.
You enjoy learning new programming languages (quickly) and prototyping.

Developer Success Engineer

Key skills