Communications Assistant I

Role Overview

• Promptly and professionally answers all incoming calls, gives routine information, and routes calls efficiently to the proper employees.
• Creates a case note in the electronic file, if necessary.
• Greets and directs clients, clients’ family, guests, and other individuals arriving to our lobby.
• Gives friendly and helpful information to individuals seeking assistance.
• Receives, sorts, and distributes incoming and outgoing mail/parcels.
• Maintains order and tidiness in the reception lobby.
• Performs light clerical work such as data entry, copying/scanning, and sorting.
• Performs related work as required.

Requirements

• Graduation from high school.
• An equivalency diploma issued by a state department of education may be substituted for high school graduation.
• Prior law office and receptionist experience is preferred, but not required.

Benefits

• Annual and Sick Leave benefits.
• Paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, flexible spending accounts, and other supplemental insurance options.
• Retirement plan options, including employer contributions.
• Tuition waivers.
• And more!