Key skills
CRMCollaboration
About this role
Role Overview
- Lead and coordinate the global RIM Network of Records Coordinators, fostering engagement and consistency across regions.
- Contribute to mergers, acquisitions, divestitures, and joint ventures (MADJV) by providing RIM expertise and support.
- Develop and maintain global RIM policies, procedures, and best practices, ensuring alignment with legal and business requirements.
- Design and deliver training to build RIM awareness and capability across the organization.
- Serve as a primary resource for resolving complex RIM-related inquiries in collaboration with internal stakeholders.
- Monitor and analyze RIM controls, metrics, and reporting to assess program effectiveness and identify opportunities for improvement.
- Lead and support special projects focused on enhancing records and information management practices.
- Create and maintain detailed process documentation to support operational consistency and knowledge sharing.
- Drive continuous improvement initiatives, contributing to the evolution of RIM strategies and systems.
- Manage complex issues independently, escalating only the most critical matters as needed.
Requirements
- Bachelor’s degree in a relevant field or equivalent professional experience.
- Minimum 4 years of experience in records and information management or a related discipline.
- Proficiency with records management technologies, including electronic records systems, document management platforms, and enterprise content management (ECM) tools.
- Strong understanding of electronic records management practices and experience collaborating with IT teams to implement RIM requirements.
- Minimum 6 years of experience in a records and information management role, ideally within a large global organization.
- Certified Records Manager (CRM) or Certified Records Analyst (CRA), or eligibility to sit for certification exams.
- Experience with tools such as Versatile Enterprise (for physical records) and OpenText (for digital content lifecycle management).
Benefits
- Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law.
- Discretionary incentive award based on company performance and personal performance.