Compare against planned figures and provide management with insightful reporting
Comply with all legal and regulatory requirements to ensure obligations are met
Maintain strong relationships with stakeholders, including auditors, to ensure service delivery meets expectations
Prepare monthly management reports and month-end accruals
Investigate and analyse variances of actual vs budget and provide commentary
Perform deep dive analysis of costs
Collaborate with divisional finance teams for cost investigations
Facilitate intercompany recharges through analysis and reconciliations
Facilitate capitalisation of assets and draft memos for auditors
Responsible for financial control of projects initiated by Group/Global division.
Requirements
Some relevant work experience
Call centre experience in insurance and/or banking industry with billing responsibilities
Increasing level of responsibility in call centre environment
Policy administration experience
Experience in BPO industry with shifting schedules
Tertiary Degree or equivalent combination of education and work experience.
Benefits
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.