Inside Sales Representative

Role Overview

• Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to our customers.
• Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
• Grows relationships with customers and suppliers.
• Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.

Requirements

• Associate's business/trade degree preferred or the equivalent in work experience.
• 3+ years of prior customer service, city desk, or sales experience.
• 3+ years of prior electrical distribution experience preferred.
• Technical ability to understand electrical systems.
• Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
• Working knowledge of SAP software preferred.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!