Configure, maintain, and optimize Workday modules including Core HCM, Benefits, Compensation, Payroll, Time Tracking, and Absence Management.
Manage People Operations service delivery by handling moderately complex HRIS cases, employee issues, and escalations, ensuring timely resolution and a positive employee experience.
Troubleshoot and resolve Workday operational issues including PTO accruals not occurring, absence plan discrepancies, and time off labeling inconsistencies between payroll results and pay slips.
Partner cross-functionally to resolve system, data, and process issues impacting HR service workflows and downstream integrations.
Review and validate HRIS transactions to ensure standards for accuracy, consistency, internal controls, and compliance requirements are met.
Support and maintain onboarding-related system processes and configuration updates, including I-9/document relaunch activities.
Support and maintain compliance-related activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements.
Support audits, investigations, and corrective actions by providing accurate system data, documentation, and reporting.
Identify, assess, and recommend process or system improvements to mitigate compliance or data risks.
Maintain strong documentation to support audit readiness and operational controls.
Partner with PC Analytics to provide access, data, and requirements needed to develop and maintain Workday reports, dashboards, and analytics.
Requirements
Bachelor’s degree in Human Resources, Information Systems, Business, Engineering, or a related field, or equivalent practical experience.
5+ years of HRIS experience, with hands-on expertise in Workday HCM