Business Analyst Lead

Symetra is a national financial services company dedicated to helping people achieve their financial goals. They are seeking a Business Analyst Lead responsible for performing complex business and process analysis, managing stakeholder requirements, and coaching other analysts on business analysis techniques.

Responsibilities:

• Business Analysis Planning and Monitoring: How business analysts determine which activities are necessary in order to complete a business analysis effort
• Stakeholder identification, selection of business analysis techniques, process that will be used to manage requirements, and how to access the progress of the work
• Evaluates project complexity of all domains (Business, IT, Vendor)
• Builds relationships with business partners including users, vendors, project team and management at all levels
• Develops a communication plan to meet the needs of all business partners and can adapt communication style to different audiences
• Utilizes advanced techniques and tools to measure quality of business analysis and implements change based on the metrics
• Requirements Management and Communications: How business analysts manage conflicts, issues and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use
• Manages changes to requirements and assesses impact to scope of complex projects
• Develops and maintains traceability of the requirements from planning through post-production phases of projects to ensure quality of delivery
• Understands, develops and applies reuse standards for maintaining requirements
• Elicitation: How business analysts work with stakeholders to identify and understand their needs and the environment in which they work
• Ability to use the advanced analysis tools and techniques, identified in planning, to accurately flush out requirements
• Able to determine when additional information is needed
• Accurately documents the requirements so that the stakeholders understand and can review
• Validates the requirements are what the stakeholders intended in order to meet their needs
• Enterprise Analysis: Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs
• Requirements Analysis: How business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the organization and stakeholders
• Ability to prioritize requirements based on cost, timelines and business value
• Solution Assessment: Assess proposed solution to determine which solution best fits the business need, identify gaps in solution, and determine necessary workarounds or changes to the solution
• Process Analysis: Utilize process modeling tools and techniques to identify and break down phases of a process in order to create an understanding of the inputs, outputs, and operations that take place during each phase
• User Acceptance: Develop acceptance criteria to ensure business needs are met
• Facilitate user acceptance testing for complex projects
• Utilize automation tools, and implement new features of tools, to ensure quality and efficiency in testing Coaching:
• Working with other analysts, at all levels, to increase their knowledge of business analysis tools, techniques and systems, targeted toward the level of the analyst
• Ability to customize coaching approach based on the experience and learning style of the other analyst

Requirements:

• 8 to 10 years' experience/knowledge for the role
• Possesses wide range of experience and uses professional practices to resolve complex issues in creative and effective ways
• Is the recognized expert within the department or division
• Work requires in-depth knowledge of the field as well as the ability to evaluate external factors and impact strategic goals
• Understand calculations and formulas