Senior HRIS Business Analyst – Workday HCM

Role Overview

• Configure, maintain, and optimize Workday modules including Core HCM, Benefits, Compensation, Payroll, Time Tracking, and Absence Management.
• Manage People Operations service delivery by handling moderately complex HRIS cases, employee issues, and escalations, ensuring timely resolution and a positive employee experience.
• Troubleshoot and resolve Workday operational issues including PTO accruals not occurring, absence plan discrepancies, and time off labeling inconsistencies between payroll results and pay slips.
• Partner cross-functionally to resolve system, data, and process issues impacting HR service workflows and downstream integrations.
• Review and validate HRIS transactions to ensure standards for accuracy, consistency, internal controls, and compliance requirements are met.
• Support and maintain onboarding-related system processes and configuration updates, including I-9/document relaunch activities.
• Support and maintain compliance-related activities by ensuring HR data, system configurations, and business processes align with internal controls and regulatory requirements.
• Support audits, investigations, and corrective actions by providing accurate system data, documentation, and reporting.
• Identify, assess, and recommend process or system improvements to mitigate compliance or data risks.
• Maintain strong documentation to support audit readiness and operational controls.
• Partner with PC Analytics to provide access, data, and requirements needed to develop and maintain Workday reports, dashboards, and analytics.
• Enable PC Analytics to develop and maintain custom reports and operational reporting, including supervisor reports and dashboards (e.g., DEI reporting).
• Enable PC Team to prepare statistical summaries and ad hoc analyses related to workforce data, compensation, payroll, benefits, performance, and service delivery metrics.
• Support, maintain, and troubleshoot inbound and outbound integrations and data loads using Enterprise Interface Builder (EIB), Cloud Connectors, and Workday Studio (as applicable to role scope).
• Support Workday business process integrations such as Docusign and associated workflow troubleshooting.
• Collaborate with technical teams to resolve interface issues, including updates to external system custom fields (e.g., Unanet custom fields in Workday Production).
• Plan and execute unit testing, integration testing, payroll parallel testing, and user acceptance testing (UAT) to validate system accuracy and end-to-end process integrity.
• Test and validate Workday feature releases, enhancements, and configuration changes to verify alignment with HR procedures, payroll requirements, and compliance needs.
• Support and maintain Workday security administration activities including security group updates, operations security setup, and access controls.
• Configure, review, and validate appropriate Workday access for employees, managers, and special populations (e.g., terminated staff, with security verification).
• Maintain and optimize user notifications and alerting configurations, including email notification routing and suppression (e.g., “A Task Awaits You” notifications).
• Act as a consultative partner to PC Leadership, Payroll, Benefits, and business stakeholders, helping resolve moderately complex issues and manage expectations.
• Communicate clearly system impacts, process changes, and data insights to both technical and non-technical audiences.
• Support change management efforts by developing and maintaining training materials, job aids, user guidance, and best-practice recommendations.

Requirements

• Bachelor’s degree in Human Resources, Information Systems, Business, Engineering, or a related field, or equivalent practical experience.
• 5+ years of HRIS experience, with hands-on expertise in Workday HCM
• Demonstrated experience supporting multiple Workday modules (HCM, Benefits, Compensation, Payroll, Time Tracking, Absence).
• Working knowledge of HR compliance requirements, payroll controls, and audit support.
• Ability to manage complex issues independently while collaborating across teams.
• Demonstrated experience in reporting, troubleshooting, and supporting production operations in Workday.
• Strong attention to detail and ability to perform accurate validation under deadlines (payroll calendar).

Tech Stack

• Cloud

Benefits

• medical, dental and vision insurance
• generous retirement package
• pre-tax contribution plans
• Employee Stock Ownership Plan (ESOP)