Identify, source, engage, and hire exceptional candidates for high-volume roles in sales, customer service and claims
Collaborate with recruiters, business leaders, HR Business Partners and other stakeholders to understand talent needs
Manage the full life cycle recruiting process and hiring deliverables from candidate sourcing through offer creation
Provide a positive candidate experience, ensuring candidates are well-informed and engaged throughout the hiring process

3+ years of related full-life cycle recruitment experience; contact center/high-volume setting preferred
Must have Bachelor’s degree or in lieu of a bachelor’s degree, 4 years of additional relevant work experience
Experienced in all aspects of talent search including search strategy, innovative candidate sourcing programs, pre-screening, interviewing, and offer negotiation
Ability to influence and drive results in a fast-paced environment & experience working with diverse teams and cultures
Experience with retained or technical recruiting experience in a large & complex organization
Strong initiative, communication, relationship management, analytical and critical thinking skills with excellent judgement
Must be able to learn and apply large amounts of technical and procedural information
Must be able to lift and carry up to 25 pounds of equipment and materials
Must be able to travel 10% of the time

Operations Recruiter

Key skills