Act as the primary liaison with REPH, monitoring publishing volumes, quality and performance metrics, and serving as an escalation point where required
Own end-to-end editorial workflows, identifying opportunities to improve efficiency, quality and delivery
Lead content update, enrichment and remediation initiatives across Practical Guidance
Drive continuous improvement and lean-agile experimentation across editorial operations
Use a data-driven approach to analyse editorial performance and communicate insights to stakeholders
Partner with product, commercial and systems teams on workflow, tool and system enhancements
Support the implementation and optimisation of new and existing editorial technologies
Acts as a resource for others throughout the team and business

Bachelor’s Degree, or equivalent experience required
Law degree or demonstrated legal practice area knowledge is preferred (LLB, law clerk, legal researcher, paralegal etc.)
Curious self-starter with a growth mindset and the confidence to question existing approaches
Strong time management, prioritization and adaptability required to manage multiple priorities and to adjust to changing business demands
Excellent collaborative, interpersonal and communication skills required to interact with and report results to senior management and stakeholders
Demonstrated ability to successfully lead and deliver projects using lean-agile approaches
Technical aptitude with the ability to quickly learn, retain, and become proficient in content mark-up, systems, product delivery formats and workflows
Strong understanding of Practical Guidance tools, systems, and workflows a plus

Editorial Operations Team Lead, Practical Guidance

Key skills