Configure and optimize Epic revenue cycle applications across front-end, middle, and back-end functions
Support multiple concurrent Epic implementation or optimization projects
Analyze current-state workflows and recommend Epic-enabled solutions
Build and test Epic configurations including Patient Access, HIM, Hospital Billing, Professional Billing, and Resolute applications
Conduct end-user training sessions and develop training materials
Document technical specifications, workflows, and system configurations
Collaborate with project teams, client staff, and technical resources
Support go-live activities including command center support and issue resolution
Identify and resolve system issues, working with Epic and internal technical teams as needed
Contribute to knowledge management and best practice documentation
Requirements
Bachelor's degree required (Healthcare Administration, Business, Information Systems, or related field preferred)
4+ years of Epic revenue cycle experience in an implementation, optimization, or analyst capacity
Hands-on configuration experience with Epic revenue cycle applications
Working knowledge across front-end (registration, scheduling, pre-authorization), middle (charge capture, coding), and back-end (billing, collections, denials) revenue cycle functions
Experience supporting at least one full Epic implementation or significant optimization project
Strong working knowledge of Epic revenue cycle applications including Cadence, Prelude, Resolute Hospital Billing, Resolute Professional Billing, and/or Revenue Guardian
Understanding of revenue cycle workflows, healthcare reimbursement models, and compliance requirements
Proficiency with Epic reporting and analytics tools
Ability to configure Epic workflows, rules, and system settings
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities