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Head of Sales, Customer Service at Toolport GmbH | JobVerse
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Head of Sales, Customer Service
Toolport GmbH
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Head of Sales, Customer Service
Germany
Full Time
1 hour ago
No H1B
Apply Now
Key skills
CRM
Leadership
Communication
Sales
About this role
Role Overview
Organize, moderate and lead regular team meetings and briefings
Actively motivate and further develop the France team
Continuously improve and advance our sales processes
Ensure efficient and smooth workflows across the entire order tracking and order fulfillment process
Drive and monitor service and sales targets as well as related performance metrics (KPIs)
Manage and coordinate interfaces with other departments
Structured, sustainable and cross-team rollout of new and optimized processes
Requirements
Completed commercial training, a degree in business administration, or a comparable qualification
At least 3 years of relevant professional experience in sales and service environments
Ideally some first-line management/leadership experience
Confident use of reporting and sales control tools
Strong communication skills in German and French
Customer-oriented, organized and independent working style
Confident with common IT systems, e.g., CRM and reporting tools
Benefits
Financial support for childcare (KITA)
Subsidies for the DeutschlandTicket, company pension scheme and fitness program
Subsidized meals and bicycle leasing
Online academy and individual training opportunities
Hybrid remote working
Electric charging stations for cars and e-bikes
Option to take a sabbatical
Modern offices with height-adjustable desks
High-quality and customizable technical equipment
Free beverages and organic fruit
Team events and after-work socials
Tent rental for employees
Room for initiative and your own ideas
... and much more
Apply Now
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