Enablement Analyst

Role Overview

• Execute administrative enablement activities that allow the field to access carriers and obtain quotes, including responding to portal access requests and carrier-related inquiries
• Provide accurate information on carrier appointments, carrier codes, and carrier setup details used by the field and internal teams
• Set up, update, and maintain carrier portal access for users in accordance with approved appointments and internal procedures
• Handle other administrative enablement tasks that support broker and field readiness to transact with carriers
• Receive, process, and track enablement requests, ensuring timely completion and escalation of exceptions to Credentialing Specialists as needed

Requirements

• Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent experience in insurance operations or administrative support
• 2+ years of experience in insurance operations, credentialing support, market enablement, or a related role
• Experience working with carrier portals, access requests, or system reference data is preferred
• Familiarity with carrier appointments concept is a plus

Benefits

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
• 401(k) retirement plan
• Flexible Paid Time Off and paid parental leave
• Life and Disability insurance