Solutions Engineer – Prior Auths

Role Overview

• Support post‑sales customer implementations by providing hands‑on technical guidance throughout delivery, with a primary focus on healthcare prior authorization workflows
• Conduct client-facing meetings and product demonstrations with internal and external stakeholders
• Contribute to scaling delivery operations by helping package and standardize implementation approaches so contracts can be delivered more efficiently at volume
• Act as a bridge between delivery teams, product, and engineering , helping translate customer requirements into delivery‑ready, scalable solutions
• Provide practical expertise in FHIR APIs, supporting the growing volume of FHIR‑based contracts
• Collaborate with Product Management on custom requests and identify opportunities for process improvement
• Manage multiple concurrent projects across multiple payer clients, ensuring on-time delivery

Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience
• 3+ years in a client-facing solution design role
• 3+ years working on projects or contracts greater than $1,000,000 ACV
• 5+ years of experience in technology consulting, technical implementation, or solutions delivery— healthcare experience required, specifically in the prior authorization space
• Strong technical acumen: Must be well versed in X12 and FHIR
• Ability to articulate product features and translate payer requirements into scalable solutions
• Strong analytical and technical problem-solving skills with an understanding of SDLC and Agile methodologies
• Excellent written and verbal communication skills, including business and technical documentation
• Proven ability to deliver in time-sensitive engagements and adapt to changing priorities
• Technical aptitude with healthcare workflows, high-volume transactions, and emerging technologies

Tech Stack

• SDLC

Benefits

• Competitive salary
• Generous HSA company contribution
• Healthcare, vision, dental benefits
• 401k match program on day one
• Unlimited PTO for salaried associates + 9 paid holidays
• Hourly associates start at 19 days of PTO and go up from there with holiday benefits
• Reimbursement up to $250/year for gym memberships, racing events, weight management programs
• Education reimbursement
• Paid Parental Leave for both birth and adoptive parents
• Community service opportunities