Evaluate and improve the Reliability of Department of Defense (DoD) communications systems (wideband, narrowband and/or SATCOM)
Responsible for development, support and management of the FRACAS (Failure Reporting Analysis & Corrective Action System) process for specific communications products
Focus on identifying failure trends in a complex electronic, low volume environment working towards improved reliability of products
Perform FRACAS (Failure Reporting, Analysis and Corrective Action System), root cause analysis, investigation, and making recommendations for design improvements based on analysis
Direct and oversee investigations and determine root cause of failure on various design, production and reported field failures of communication systems and components
Make recommendations to the Failure Review Board (FRB)
Coordinate efforts and issue resolution with Engineering, Manufacturing, Programs, Material Control, and Quality departments
Review fault isolation and troubleshooting procedures for communications systems
Perform functional testing and troubleshooting of equipment and systems
Maintain FRACAS database, monitor status, track open FRACAS investigations, and generate reports for management and customers
Develop, deliver, and present technical data to management and customer reviews
Perform other duties as assigned
Requirements
Bachelor’s Degree and minimum 6 years of prior relevant experience
Graduate Degree and a minimum of 4 years of prior related experience
In lieu of a degree, minimum of 10 years of prior related experience
Ability to obtain a DoD Security Clearance, as required
Direct experience supporting a FRACAS program is desired
Familiarity with FRACAS software or databases and a working knowledge of Reliability Analysis and Failure Mode / Fault Tree Analysis is desired
Understanding engineering architecture and design concepts along with basic understanding of engineering practices and procedures
Experience troubleshooting complex electronic systems including data link and mechanical systems is desired
Presentation and communication skills (verbal/written/visual)
Problem solving skills and the ability to meet critical deadlines
Understanding in coordination of project(s) and efforts of technical support personnel
A strong background in data mining using Business Objects and SQL is a plus
Ability to productively contribute work, ideas and collaboration as part of a team
Applicants with experience performing Reliability and FRACAS specific analysis and activities is a plus
Applicants must be self-motivated and able to manage and complete their projects within budget and schedule restraints
Experience developing, deploying, or administering FRACAS tools or databases.
Proficiency with data analytics and visualization tools to identify reliability trends and track corrective action performance.
Understanding manufacturing and test processes for electronic systems to connect production data with field reliability trends.
Knowledge of corrective and preventive action (CAPA) processes and supplier quality collaboration for root cause resolution.
Experience preparing and presenting reliability or failure analysis metrics to senior leadership or customers.
Strong interpersonal and collaboration skills to lead cross-functional teams through the FRACAS and Failure Review Board (FRB) process.