Key skills
Project Management
About this role
Role Overview
- Execute client delivery and service processes to support client initiatives
- Support voice of the customer feedback for end-to-end client satisfaction and engagement
- Understand the client business requirements with the desired business outcomes and implement solutions
- Support the compilation of project requirements – Identify, research, analyze and write client business requirements
- Execute completion and approval of testing, user documentation, and blended learning plans with support
- Execute business and system development methodologies are followed and continuously improved
- Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation
Requirements
- Bachelor's degree in business, operations or a related field required.
- 5 to 7 years of experience in business and IT program and project management
- 5+ years of experience in the Financial Services Industry
- Shown success in effectively driving delivery
- Working understanding of business financial practices and accounting
Benefits
- Equal Opportunity Employer
- Reasonable accommodations for disabilities