Key skills
Communication
About this role
Role Overview
- Responsible for supporting the processing of Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) banking products at various stages of the transactions/trade’s life cycle
- For GTSS specialization, product areas include Import/Export Letters of Credit, documentary collections, banker’s acceptances, and Standby Letters of Credit
- FX product areas include International Remittance/Payments, Settlements, and Investigations
- Facilitates the process with all parties involved on trade transactions, payments, settlements, and disbursements
- Reviews, executes, and reconciles processing of transactions and related documents
- Verifies work processes to ensure completeness and accuracy to established service levels, standard policies, and applicable procedures to ensure strict compliance with terms and conditions
- Ensures the appropriate materials, documentation and capacity are available to complete transactions
- Responsible for examining and processing documents related to letters of credit for commercial customers involved in import and export transactions
- Supports the full lifecycle of letters of credit, including advising, issuing, and document examination in compliance with international trade rules (UCP 600, ISPP, ICC rules)
Requirements
- High school diploma or equivalent
- Five or more years of relevant work experience
- Certification such as CDCS (Certificate for Documentary Credit Specialist) is highly valued
- Strong knowledge of export/import/standby letters of credit and documentary collections
- Familiarity with ICC rules, UCP 600, and related international trade regulations
- Detail-oriented with strong decision-making skills and ability to handle complex documentation
- Advanced knowledge of specific international banking products, payment services, foreign exchange and general bank operating policies and procedures
- Strong problem-solving and client servicing skills
- Ability to identify and resolve/escalate complex problems with minimal guidance
- Effective verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law