Develop, operate, and maintain multiple cloud environments within RapidScale’s infrastructure, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring
Lead Priority One incident calls as needed and provide advanced support for escalated issues
Proactively assess environments and drive initiatives to reduce failures, minimize defects, and improve overall performance and reliability
Document cloud architectures, operational procedures, and technical processes for use by Cloud Operations teams
Partner with Cloud and Network Architects to support initiatives, drive cross-functional projects, and deliver outcomes on schedule
Support Sales and Solution Engineering teams during sales cycles, solution design, and product development efforts
Modify system and storage configurations to ensure optimal security, performance, and connectivity
Perform system and storage configuration across multiple data centers and multi-tenant customer environments
Create and maintain comprehensive systems and storage documentation
Configure and manage monitoring, alerting, and backup solutions for compute and storage platforms
Assist internal teams and external customers with troubleshooting and resolving issues within the RapidScale cloud environment.

Bachelor’s degree in (list any requirements of discipline here) and 8 years’ experience in a related field
The right candidate could also have a different combination, such as a master’s degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field
Demonstrated expertise in compute and storage infrastructure implementation, operations, and upgrades, including platforms such as Cisco UCS, NetApp, Pure Storage, or equivalent technologies
Proven experience designing, implementing, and operating server, storage, and enterprise infrastructure environments
Strong ability to manage and execute technical projects with a high level of accountability and ownership
Willingness and ability to participate in a 24x7 on-call rotation
Expert-level knowledge of VMware technologies, including VMware vSphere 8, NSX, Aria, VMware Cloud Director (VCD), and ESXi.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))

Senior Lead Cloud Systems Architect – RapidScale

Key skills