Define end-to-end ServiceNow platform architecture aligned to enterprise standards and target-state roadmaps.
Design scalable solution patterns across modules, data model, workflows, and user experience for large user bases and high transaction volumes.
Ensure architecture supports maintainability, extensibility, and secure-by-design principles.
Partner with Enterprise Architects and senior stakeholders to align ServiceNow capabilities with broader enterprise architecture, application portfolio, and technology strategy.
Establish reference architectures, design standards, and reusable patterns.
Define and enforce platform governance.
Lead architectural reviews and provide sign-off on designs and major changes.
Requirements
Experience: Minimum 5+ years of ServiceNow experience in complex enterprise environments.