Product Owner/Manager

Role Overview

• Partner with the Senior Product Owner to lead multi-year, multi-discipline transformational programs for advisory and broker-dealer products and solutions.
• Develop a deep understanding of our financial advisors and their client's needs and behaviors using data analysis, direct communication, and support resources.
• Collaborate with customer and user-experience designers, software engineers, and others across the business to identify new features and experiences.
• Support the build out of a strategic business case for the designed program.
• Develop compelling presentations and materials that articulate the project’s vision, plans, and goals to internal and external stakeholders.
• Work cross-functionally within Corebridge Financial to build cohesive product roadmaps to realize ambitious goals and strategic priorities around these critical client and advisor experiences.
• Manage and report full project costs and value realization in collaboration with business and IT teams.
• Responsible for managing and reporting full project costs and value realization in collaboration with business and IT teams.
• Indirectly manage the project team who will be operating in an agile pod structure and ensure alignment and timely delivery of project objectives.
• Deliver and coach for messaging that is appropriate for a range of audiences such as teams, leadership and end customers.

Requirements

• Understanding of the Life Insurance, Individual Retirement and Group Retirement Industry; the distribution framework, financial advisors and their client's needs and behaviors using data analysis, direct communication, and support resources.
• Knowledge of life insurance and annuity inforce servicing process.
• 5+ years of experience operating as a product owner implementing digital solutions.
• Experience in Transformation and/or Strategy roles with knowledge of technology and digital trends impacting operations and driving service excellence.
• Experience managing projects in a structured and organized manner, with the ability to create actionable implementation plans and timelines; knows how to deliver on time and manage teams and stakeholders to deliver to the same; experience with change management framework & practices.
• Track record of implementing large change initiatives, within tight timelines and within budget.
• Working Knowledge of: Latest Digital trends in insurance and across adjacent industries, including IRI Digital First for Annuities, digital servicing platform providers, and/or trends in digital servicing.
• CX based process journey design.
• Lean management practices in developing effective and efficient processes.
• Root cause problem solving experience.
• Ability to understand and communicate technical requirements and design across, engineering, design and QA.
• Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences.
• Must have a bachelor's degree (Technology or Business).

Benefits

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it. Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.