Develop comprehensive change management strategies for AI implementation
Conduct stakeholder analysis and create stakeholder engagement plans
Design and deliver communications campaigns that support AI adoption
Develop training plans and materials for end-users
Establish and support networks of change champions
Track benefits, measure adoption and produce reporting
Conduct business readiness assessments
Manage resistance and develop mitigation strategies
Support post-implementation transition to BAU operations
Collaborate with project delivery teams to align change activity with solution rollout

Experience delivering organisational change (public sector experience desirable)
Strong understanding of change management methodologies
Experience developing communication and engagement strategies
Strong stakeholder management and influencing skills
Experience in benefits realisation and adoption tracking
Experience developing and facilitating training
Understanding of local government operations and service delivery

Change Manager

Key skills