Key skills
AzureCloudSMTPPowerShellEntra IDSaaSChange ManagementCommunication
About this role
Role Overview
- Architect, design, and maintain enterprise systems across cloud and on‑prem environments, with a focus on reliability, security, and scalability
- Serve as a technical authority on mail protocols and routing, including SMTP, DMARC, DKIM, SPF, transport rules, message hygiene, and mail flow analysis
- Lead and influence architectural decisions across Microsoft Azure and Microsoft 365 ecosystems
- Act as a core member of the Technical Change Approval Board, providing expert review on change requests, risk assessments, and cross‑system impact analysis
- Develop and enforce technical standards, documentation, and operating procedures
- Support modernization and automation initiatives to improve operational efficiency
- Partner with cross‑functional teams—including Security, Helpdesk, Tech Services, SaaS, and others—to ensure architectural alignment across the enterprise
- Troubleshoot complex multi‑system issues with a methodical and data‑driven approach
- Mentor engineers and contribute to long‑term capability building across the department.
Requirements
- 10+ years of progressive experience in systems administration and end‑user support
- Deep technical knowledge of email protocols, routing, and infrastructure, including: SMTP, IMAP, POP
- Transport routing and mail hygiene systems
- Authentication frameworks such as SPF, DKIM, DMARC
- Strong experience with Microsoft Azure, including: Identity & Access Management (Entra ID)
- Infrastructure services (VMs, networking, storage)
- Azure automation
- Extensive expertise in Microsoft 365 administration, including: Exchange Online
- Teams & SharePoint administration
- Compliance, DLP, and tenant configuration
- Strong understanding of enterprise change management processes; experience reviewing, approving, or governing complex changes
- PowerShell scripting, automation tools, or infrastructure‑as‑code platforms
- Proven ability to lead cross‑disciplinary architecture discussions and drive consensus
- Excellent documentation, communication, and stakeholder engagement skills.
Tech Stack
- Azure
- Cloud
- SMTP
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups