Planning
Analyzing customer requirements for software components, system availability, security, and performance
Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design
Estimating the costs of the recommended system design
Building systems by executing installation, configuration, and testing of cloud resources
Using automation and configuration management to ensure repeatability and traceability of changes
Troubleshooting system hardware, software, networks, and operating systems
Protecting the integrity and security of systems through proper use of controls and monitoring tools
Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth
Designing and running load and stress tests, documenting outcomes, and debugging infrastructure issues
Maintaining internal systems and customer deployment documentation
Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements
Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.
Contributing to the definition of best practices, operational policies, and procedures
Establishing, documenting, and testing disaster recovery procedures

Advanced to fluent English communication skills
4+ years of experience with Amazon Web Services (AWS)
Experience with other cloud providers is a bonus
Experienced in Linux and/or Windows Systems administration (at least one required)
Scripting (bash shell and Python preferred, PowerShell acceptable)
Knowledge of TCP/IP networking and HTTP protocols
Experience with web accelerators, load balancers, reverse proxies, and CDNs
Problem solver and willing to work in an agile/fast-paced environment
Customer-oriented with good communication skills
Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.
AWS Certifications or be willing to get certified
Interest in Generative AI technologies

DevOps Engineer

Key skills