Provides support and delivers specific operational processes to ensure timely and accurate settlement of Security, Derivative, Foreign Exchange and Money Market transactions executed globally
Confirms the activity is accurately recorded in the bank's book of records
Provides advice and guidance to assigned business/group on implementation of solutions
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
Communicates with internal business partners and external customers to respond to standard and non-standard inquiries
Monitors and tracks performance, and addresses any issues
Analyzes data and information to provide insights and recommendations
Deals with clients directly to resolve issues and/or escalates as required

Typically between 3
5 years of relevant experience
Post-secondary degree in related field of study or equivalent combination of education and experience
In-depth knowledge and experience using relevant systems and technology
In-depth knowledge and understanding of the business unit’s key products and services, processes and controls
Good knowledge of the risk and regulatory requirements of the business
Good prioritization skills
In-depth customer service skills
In-depth PC skills (MS Word, Excel, PowerPoint)
In-depth specialized knowledge from education and/or business experience
In-depth verbal & written communication skills
In-depth collaboration & team skills
In-depth analytical and problem solving skills
In-depth influence skills

Senior Analyst – Voluntary Corporate Actions

Key skills