Key skills
Distributed SystemsPythonGoGolangRESTfulCommunicationCustomer Success
About this role
Role Overview
- Investigate and resolve production issues across external platform/API integrations
- Perform root cause analysis and implement durable fixes
- Refactor and improve reliability of existing integration code
- Support internal Support and Customer Success teams with technical issue resolution
- Contribute to improvements in logging, observability, and integration stability
- Occasionally contribute to new feature development within the platform
Requirements
- 3+ years of professional software engineering experience
- Strong proficiency in Python and/or Golang
- Experience debugging distributed systems or third-party API integrations
- Solid understanding of backend systems and RESTful APIs
- Ability to independently investigate and resolve complex technical problems
- Comfortable working in ambiguous or reactive environments
- Strong analytical and troubleshooting skills
- Clear written and verbal communication skills
- US-based and authorized to work in the United States
Tech Stack
- Distributed Systems
- Python
- Go