Business Operations Associate

Role Overview

• Track professional connections including where they were met, context, and next touchpoints.
• Draft and schedule thoughtful follow-up messages after meetings, conferences, and introductions using the principal’s voice.
• Manage light LinkedIn outreach and follow-ups with approved messaging.
• Classify relationships (warm, cold, dormant) and track next actions.
• Maintain outreach logs and follow-up schedules to ensure opportunities are nurtured.
• Suggest outreach approaches and follow-up systems to improve relationship development.
• Build and maintain CRM systems such as Dubsado or HubSpot.
• Keep CRM data clean, organized, and easy to reference.
• Support proposal preparation with formatting, timelines, and document organization.
• Monitor procurement status including orders, shipments, and delays.
• Maintain structured folders, trackers, and operational records.
• Create templates and systems that streamline recurring tasks.
• Prepare and schedule approved content for posting.
• Maintain a clean archive of reusable marketing materials.

Requirements

• Background in business operations, outreach coordination, studio management, or administrative support.
• Experience managing CRM systems and relationship tracking.
• Strong written communication skills for professional outreach.
• Highly organized, systems-oriented, and detail-focused.
• Comfortable executing in another person’s voice and direction.
• Proactive, reliable, and able to translate instructions into clear execution plans.
• Experience with spreadsheets, trackers, and document organization tools.
• Familiarity with Canva or basic content handling is a plus.

Benefits

• Fully remote role working closely with the studio principal.
• Flexible, creative environment with evolving systems and workflows.
• High autonomy with strong expectations for ownership and follow-through.
• Opportunity to help build internal systems and operational processes.