Support and assist the Sales Manager with the implementation and management of operational and promotional plans within assigned accounts
Ensure effective delivery and support of strategy and macro-plans as defined by the Key Account Manager
Monitor growth opportunities through competitor activity scanning and feedback to business on such opportunities for further development
Manage and grow commercial relationships within assigned portfolio of accounts
Provide assistance with the end-to-end management of sub-portions of the RSM’s accounts under the RSM’s supervision
Resolve escalated issues or escalate as appropriate
Increase MTN’s Brand presence continuously by increasing MTN influence within the allocated portfolio of accounts

Minimum of 3 year Degree / Diploma in Commerce ( Sales / Financial /Marketing / Communication) or related
At least 3 years of experience in the telecoms industry
Experience in Account Management is essential, preferably in fast moving industry
ICT Experience (GSM) is preferable
Minimum of 3 years’ experience in a area of specialisation; with experience in supervising others
Experience working in a medium organization
Products and Services
Telecommunications
GSM technology
Contract appreciation and business-related courses

Account Manager – Commercial Operations

Key skills