Overall responsibility for the Business Unit's revenue, margin and EBIT
Management and supervision of all Business Central projects
Ensuring delivery quality, adherence to deadlines and customer satisfaction
Disciplinary and technical leadership of consultants, project managers, architects and students
Capacity and utilization management
Building resources and skills to reduce external dependencies
Escalation point for project managers and customers
Further development of the service portfolio and establishment of scalable structures
Close collaboration with Sales and Marketing on go-to-market strategies
KPI-based reporting, forecasting and definition of operational measures
Participation in proposal approvals within the defined competency framework

Several years of experience with Microsoft Dynamics 365
Leadership experience with P&L or business unit responsibility
Strong understanding of project management, capacity planning and margin mechanics
Entrepreneurial mindset and strong decision-making skills
Confident presence at management and C-level
Experience in steering committees and escalation management
Ability to lead and develop multi-site/distributed teams
Very good command of English

High level of entrepreneurial responsibility within a growth-oriented corporate group
Direct reporting line to the COO
Freedom to shape and develop the Business Unit
Flexible working models and mobile/remote working
Training budget and certification programs
Modern work environment and performance-based compensation model
30 days of vacation plus additional benefits

Business Unit Head – Microsoft Dynamics 365 Business Central

Key skills