Support the team in managing client accounts and ensuring client satisfaction
Assist in the development and execution of communication plans for clinical trials
Monitor project performance and support team in providing insights for optimization
Keep a pulse on industry, client, therapeutic area and competitor news to be strategic thought partners to senior leaders on the team and our clients
Take ownership of smaller projects and ensure their timely and successful delivery
Develop materials, including fact sheets and backgrounders, messaging documents, press releases, disease awareness content, clinical trial backgrounders and communications plans
Build and maintain strong relationships with clients, understanding their needs and providing support
Collaborate with internal teams to ensure seamless execution of client projects
Mentor and coach junior team members, providing guidance and support to foster their career development and growth within Spectrum

Experience in pipeline communications and account management
Familiarity with monitoring tools and VEEVA
Strong active listening ability, organizational skills and attention to detail
Ability to determine priorities and manage multiple tasks and projects simultaneously
Regularly communicate status updates and determine when deliverables are ready for team review
Excellent communication and interpersonal skills
Ability to work both independently and as part of a team

Monthly cell phone reimbursement
Flexible time off including company holidays, voting time, jury duty, and bereavement
Sabbatical Program after 7 years of service
13 weeks paid Parental Leave, inclusive of adoption and foster care placement
Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments
Referral bonus for bringing friends to work at Spectrum
Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues
Thorough onboarding including accessible conversations with leadership
401k with company match and 1:1 Financial Coaching and Education
Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace

Account Supervisor

Key skills