Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions.
Recognizes member needs, educates on options for managing financial transactions.
Consistent focus on increasing member satisfaction and account retention.
Expected to meet sales and service goals.
Resolves problems by clarifying member complaints.
Maintains cash drawer and processes transactions.
Requirements
At least six months of customer service experience.
Industry experience preferred.
High school diploma or equivalent.
A valid driver’s license is required.
Proficient computer operating skills.
Understanding of Microsoft Office Suite (Outlook, Word, Excel).
Benefits
Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives
Performance reviews with opportunities to increase compensation
Excellent medical and dental benefits with minimal employee contribution (full time employees)
Paid time off, volunteer time off, and paid holidays