Effectively manage client communications and expectations.
Able to function as subject matter expert in order to collect complete and accurate business requirements from clients.
Work as a team player and leader in order to effectively coordinate across functional teams.
Collaborate with Product Management to balance product vision and voice of customer in order to recommend and deliver best-in-class solutions.
Develop documentation that accurately reflects client needs and is clearly defined for Development and QA teams (i.e. business requirements, user stories, wireframes, functional specifications, test plans, etc).
Create clear and easy to follow user guides for clients and end-users.
Share knowledge and organize training for team members.
Requirements
Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline)
7-10 years of experience in software development projects, including client facing projects
Proficiency with MS Office suite of products (i.e. Excel, PowerPoint, Visio, Outlook, etc.)