Manage daily content across Telegram, Discord, X, and other crypto channels.
Create engaging content while maintaining a consistent Web3 brand voice.
Moderate communities, respond to user inquiries, and foster organic discussions.
Escalate technical, compliance, or reputational issues promptly to relevant teams.
Develop and execute strategies to grow community size, engagement, and retention.
Track and report community performance metrics (followers, active users, engagement, retention).
Plan, manage, and optimize budgets for community campaigns, giveaways, and referral programs.
Collaborate with influencers, crypto KOLs, and manage their accounts.
Monitor market trends, competitor activity, and emerging narratives.
Draft and distribute announcements for token listings, partnerships, product launches, and roadmap updates.
Ensure all messaging and campaigns comply with regulatory, compliance, and responsible gaming guidelines.
Support cross-team projects, providing insights from community feedback to marketing, product, and customer support teams.
Maintain documentation and logs of community interactions, issues, and campaign performance for review and analysis.

2 years in crypto/Web3 projects, blockchain startups, crypto exchanges, casinos platforms.
Proven experience managing Telegram & Discord communities.
Strong understanding of blockchain, tokenomics, DeFi, wallets, and exchanges.
Skilled with social scheduling tools, analytics dashboards, and moderation bots.
Experience managing budgets for campaigns, events, and community growth initiatives.
Deep knowledge of crypto culture and excellent written communication.
Proactive, adaptable, and comfortable in fast-paced, evolving environments.
Strong problem-solving skills and the ability to escalate issues effectively and professionally.

Social & Community Manager

Key skills