Responsible for transforming and optimizing IT operations services
Supporting transformations of delivery models
Implementing and managing knowledge capitalization tools (wiki, knowledge matrix, etc.)
Defining, implementing and monitoring production processes and associated tooling
Monitoring service performance and quality metrics (KPI, SLA)
Managing workload planning, forecasting staffing and skills requirements
Preparing Atos' contributions for various governance/steering bodies
Requirements
Master's degree (Bac+5) or engineering degree
Strong knowledge of IT operations, technologies (monitoring, job scheduling, data/flow management, systems and databases) and associated processes (ITIL, SLA/KPI)
Experience managing teams of 10 people or more
Led projects with outcome-based delivery
Fluent in English (reading, speaking, writing)
Tech Stack
Flux
Benefits
Hybrid working possible (remote work up to 3 days per week)
Support for sustainable mobility (bike and carpooling)
Access to social and cultural activities
Employee referral program with bonuses up to €2,750
All vacation and RTT days available from day one (RTT: compensatory time off)
Onboarding events and other internal events
Meal vouchers (face value €10, 60% employer contribution)