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Application Engineer – 2nd Line Support at Atos | JobVerse
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Application Engineer – 2nd Line Support
Atos
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Application Engineer – 2nd Line Support
Poland
Full Time
3 hours ago
H1B Sponsor
Apply Now
Key skills
Apache
Java
Linux
MySQL
Oracle
Shell Scripting
Shell
PowerShell
AWS
Google Cloud
Change Management
About this role
Role Overview
Administration and maintenance of application infrastructure
Support and operation of test, reference, and production environments
Handling incidents and problems as part of 2nd line support
Participation in on‑call duties outside regular service hours
Operational database administration
Application and infrastructure monitoring
Analysis of system and application logs
Support of Java‑based applications running on Apache and Tomcat
Monitoring and operation of batch processing and automation
Escalation of complex issues to 3rd line support teams when required
Cooperation with technical and business stakeholders
Working in accordance with ITIL processes (Incident, Problem, and Change Management)
Creation and maintenance of operational documentation and knowledge base
Requirements
Fluent German and English (spoken and written)
Experience in 2nd line application and infrastructure support
Advanced knowledge of Windows Server environments
Basic knowledge of Linux systems
Experience with Apache Web Server and Tomcat administration and configuration
Database administration experience with Oracle Database and MySQL
Experience with application and infrastructure monitoring tools (CheckMK)
Scripting experience using PowerShell
Good understanding of ITIL processes
Nice to Have Java SE knowledge, especially for log and error analysis
ITIL v4 (or newer) certification
Experience working in high‑availability environments
Advanced Linux administration or shell scripting skills
Tech Stack
Apache
Java
Linux
MySQL
Oracle
Shell Scripting
Benefits
Wellbeing programs & work-life balance
integration and passion-sharing events
Private medical and dental care
Benefits platform – shopping, cinema, sport etc.
Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program
Courses and certifications e.g. Google Cloud, AWS, ITIL
Conferences and Expert Communities
Gift packages for special occasions: Easter, Christmas, Children’s Day
Appreciation for seniority: additional days off, Atos Jubilee gifts
Hybrid working mode (max. 2 times per month based on a location)
Charity and eco initiatives
Apply Now
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