The Outbound Call Centre Agent is responsible for proactively contacting potential and existing MiWay customers to promote insurance products, conduct policy reviews, generate leads, and ensure a positive customer experience.
The role supports MiWay’s sales, retention, and customer engagement objectives by delivering high‑quality outbound interactions in line with regulatory and performance standards.
The Outbound Agent will provide customers with essential information regarding products and services.
Requirements
Grade 12 / Standard 10 / NQF 4
RE5 Certificate
Fully FAIS Accredited (As per Dofa date)
Experience of more than 1-3 years in a sales environment
Benefits
MiWay is committed to transformation and embracing diversity