Key skills
CommunicationSales
About this role
Role Overview
- Ensure an excellent customer experience as first point of contact
- Manage phone and email communications
- Take inbound and outbound calls
- Handle email queries for all sales branches
- Perform straightforward administrative tasks
- Manage the customer portal
- Interact with various departments
Requirements
- Previous experience delivering customer support via phone
- A strong communicator
- Basic knowledge of financial sector
- Passion for customer service
- Exceptional organisational skills
- Excellent written and verbal communication skills
- IT literate with a good knowledge of Microsoft Office products
Benefits
- Health insurance
- Professional development