Live and breathe quality assurance and CX, thinking about how AI can ensure products and services consistently meet and exceed customer expectations
Partner with the product & engineering teams to research and develop new QA platform capabilities for our customers
Work across cross-functional teams, partnering with product managers, engineers, researchers and content strategists on developing designs from ideas to execution and ensuring a detailed approach to the design process
Design interaction models, flows, wireframes, and hi-fidelity mockups that promote ease of use and optimise how customers interact with our products while partnering with other designers on the larger product vision
Present design solutions to partners and senior executives, defend design decisions, and incorporate feedback into the design cycle

3+ years of professional experience in designing consumer or business SaaS applications (QA product is a plus)
Prior experience with designing LLM integrations and AI feature workflows
Ability to operate in a technical environment and help visualize the impact of technical decisions on the global user experience
A solid design process and collaboration mindset, with expertise to rapidly communicate and prototype design concepts at various levels of fidelity, demonstrating a proactive approach in navigating ambiguity.

Ownership of the projects you work on and freedom to put your ideas on the table
Being a part of defining new standards in an emerging space
Flexible working hours and hybrid work environment
Opportunity to learn and grow with a hardworking and passionate team

Product Designer – QA

Key skills