Manage the end-to-end vendor demand requests, ensuring the requests align to approved vendor request process and follows TWDC policies.
Align vendor services scope and pricing to ensure alignment to technology strategy, including validation of business terms and financial terms are accurately reflected in contractual agreements.
Manage transition from contract to delivery operations, working with business stakeholders on onboarding process, including but not limited to transition to delivery teams, financial operations setup, initiation and management of security, privacy, and compliance requirements.
Ensure contracts repository is accurate and up to date.
Track and manage renewals and termination, working with Legal and Sourcing.
Support entitlement and consumption reporting and risk management.

Minimum of 3+ years of experience in vendor management, procurement, or operations.
Experience supporting vendor operations, procurement, technology operations, PMO, or similar functions.
Experience in influencing stakeholders and evaluating business and commercial terms.
Strong organizational skills with the ability to manage multiple requests, prioritize tasks, and ensure timely follow-through‑.
Proficiency with workflow and reporting tools (e.g., Airtable, Smartsheet, Power BI, or comparable systems).
Strong written and verbal communication skills, with the ability to clearly explain processes and requirements to stakeholders.
Ability to maintain accurate documentation and ensure audit ready data completeness‑.
Effective at collaboration and interaction with technology teams, corporate business units, segments, finance, and sourcing.
Demonstrated ability to employ critical thinking to manage issues to optimize delivery.

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

VMO Operations Specialist – Project Hire

Key skills